Effective Date: February 2026

Global Marketo (“we”, “us”, or “our”) is an individual business based in Delhi, India, operating the website https://globalmarketo.com/. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our website or services, you agree to the practices described here. For any questions about this policy, you may contact us by email at [email protected] or via our contact form at https://globalmarketo.com/contact-us/.

Information We Collect

We collect only the personal information necessary to provide our services and fulfill our business purposes. Specifically:

  • Information you provide: We collect your first name, last name, and email address when you sign up for newsletters, create an account, or make a purchase. We may also collect billing and shipping information (such as address and phone number) when you purchase products or services. These data (names and email addresses in particular) are considered personal data under international privacy laws.
  • Information we collect automatically: When you visit our site, we may collect non-identifying usage information through cookies and analytics tools. For example, we use Google Analytics to collect information about website usage (pages visited, time on site, etc.) and technical details (such as browser type and IP address). None of this is used to directly identify you, and we use it only to improve our services and website performance.

We do not sell, rent, or trade your personal information to third parties. We do not display third-party advertising on our site.

Use of Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services: We use your personal information to process orders, deliver products or services, respond to your inquiries, and otherwise provide customer support. We also use analytics data to understand how our site is used, so we can improve the website, our marketing, and our services.
  • To communicate with you: We will send emails to the address you provide, such as order confirmations, account notifications, and newsletters or marketing messages (if you opt in to them). You may withdraw your consent to receive marketing emails at any time by using the unsubscribe link in our emails or contacting us. Even if you unsubscribe, we may still send you administrative messages (e.g. changes to our terms or this Policy).
  • To comply with legal obligations: We may use or disclose your information as necessary to comply with laws and legal processes, enforce our agreements, or protect our rights, privacy, safety, or property and/or that of you or others.

We keep your personal information only as long as needed to fulfill these purposes and to comply with any legal obligations. After your information is no longer needed for these purposes, we will delete or anonymize it in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. In particular, we use Google Analytics, a web analytics service provided by Google LLC, to collect information about how users interact with our site. Google Analytics uses cookies to collect data such as which pages are visited, time spent on the site, and other usage statistics. This helps us analyze trends and improve our website. We do not use Google Analytics for advertising purposes, nor do we enable Google’s advertising features. By Google’s terms, we are required to disclose that we process personal data (such as IP addresses) and share it with Google.

Most web browsers allow you to disable cookies or clear existing cookies. Please note that disabling cookies may affect the functionality of the site. You can also learn more about Google Analytics and opt-out options at Google’s support site.

Email Communications

If you provide us with your email address, we may use it to send you updates, newsletters, or promotional materials. Each marketing email we send will include an option to unsubscribe. You can also exercise your right under the GDPR to withdraw consent at any time by contacting us. Regardless of your choice, we will treat your email address in accordance with this Privacy Policy.

Payments

We offer paid products and services. To process purchases, we collect payment information such as billing address and payment details (e.g. credit card number). We use secure, industry-standard payment processing services, and we do not store your full payment card data on our servers. Only the payment information needed to complete the transaction and comply with financial regulations is collected. We handle this information in accordance with applicable law and only use it to process payments and prevent fraud. In accordance with data protection principles, we collect only the information necessary to complete a transaction.

Third-Party Services

We share your information with third-party service providers who help us operate our business, such as payment processors, email delivery services, and analytics providers. For example, Google Analytics (mentioned above) collects site usage data on our behalf. We ensure that these service providers are obligated to keep your data secure and use it only to perform services for us. We do not share your personal data for advertising or marketing purposes. In particular, we do not sell or rent personal information to any third parties. In compliance with California law, we explicitly state that we do not sell or share your personal information.

Your Privacy Rights

We recognize that privacy laws grant certain rights to individuals. We describe below the rights you may have under various laws, and how to exercise them.

  • Data Subject Rights (GDPR): If you are located in the European Union or European Economic Area, you have the following rights under the GDPR:
    • The right to be informed about what personal data we collect and why.
    • The right of access to your personal data (to obtain confirmation and copies).
    • The right to rectification of inaccurate or incomplete data.
    • The right to erasure (also known as the “right to be forgotten”) to request deletion of your data.
    • The right to restrict or object to processing of your data.
    • The right to data portability to receive your data in a structured, commonly used format.
    • The right to withdraw consent for processing (if consent is our legal basis) at any time.
    • The right to object to certain processing (such as direct marketing).
    • The right related to automated decision-making and profiling.
    We will honor these rights to the extent required by law. If you wish to exercise any of these rights, please contact us at [email protected] with “Privacy Rights Request” in the subject. We may need to verify your identity before acting on your request. We will respond to your request within the timeframe required by law (generally within 30 days).
  • California Privacy Rights (CCPA/CPRA): If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act provide you with similar rights:
    • The right to know what categories of personal information we collect and how we use it.
    • The right to access the specific pieces of personal information we have collected about you in the past 12 months.
    • The right to delete the personal information we have collected from you (subject to certain exceptions).
    • The right to opt out of the sale or sharing of your personal information. (We do not sell or share personal information for value, but we provide this right for compliance.)
    • The right to non-discrimination for exercising your privacy rights (e.g. we will not deny goods or services, or charge different prices).
    To exercise your California privacy rights, you may submit a verifiable request by emailing [email protected] or using our Contact form. We will verify the request and respond as required by law. We have also provided a prominent “Do Not Sell or Share My Personal Information” link on our site in compliance with California law; since we do not actually sell data, this link directs you to this contact information.
  • Other Jurisdictions: We comply with local privacy laws worldwide. For example, CalOPPA (the California Online Privacy Protection Act) requires that our Privacy Policy be easily accessible and that it describe the types of information we collect and how to contact us. Accordingly, this policy clearly lists the categories of personal data collected and provides our contact details. By CalOPPA standards, we do not honor web browser “Do Not Track” signals.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13 years old. If we learn that we have inadvertently received personal information from a child under 13, we will delete the information promptly. If you believe we might have any information from or about a child under 13, please contact us.

Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access or disclosure. For example, we use encryption (such as SSL/TLS) when you provide sensitive information on our website, and we restrict access to personal data to only those employees and service providers who need it to perform their jobs. However, no system can be completely secure. We cannot guarantee the absolute security of your data, and you provide it to us at your own risk.

Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” above shows when this policy was last revised. We encourage you to review this page periodically for any changes. When we make material changes, we will update the “Last Updated” date and, if required, provide notice through our website or via email.

Contact Information

Global Marketo is the controller of your personal data. If you have any questions about this Privacy Policy or our practices, or if you wish to exercise any of your rights, please contact us at:

Under various laws, you also have the right to lodge a complaint with a data protection authority (for example, in India, with the Data Protection Board once it is constituted; in the EU, with your local Data Protection Authority; in California, with the California Attorney General). However, we appreciate the opportunity to address your concerns ourselves before you approach any authority.

Privacy Law Compliance: This Privacy Policy is designed to comply with the applicable data protection laws, including the European Union’s GDPR (which provides the rights listed above), California’s CCPA/CPRA and CalOPPA (which require the notices and rights detailed above), and India’s data protection principles (which similarly require lawful, purpose-limited, data-minimized, and secure handling of personal information). We collect and process your personal data only in accordance with these principles.